Privacy-first tools for government agencies
Meet FOI request deadlines, ensure Privacy Act compliance, and manage public records with tools designed for Australian federal, state, and local government agencies.
Challenges facing government agencies
We understand the unique compliance and transparency requirements of public sector organizations
30-Day FOI Deadlines
Freedom of Information requests must be processed within 30 days under the FOI Act, requiring rapid document review and redaction of personal information.
Privacy Act Compliance
Australian Privacy Principles require redaction of personal information from public records. Manual redaction is slow and error-prone for high-volume requests.
High-Volume Requests
Popular agencies receive hundreds of FOI requests annually. Each request may involve dozens of documents requiring individual review and redaction.
Data Security Requirements
Government data must be handled securely. Uploading sensitive documents to third-party cloud services creates security risks and compliance concerns.
Public Meeting Documentation
Council meetings generate photos and documents that must be published online. Personal information must be redacted before public release.
Limited IT Resources
Small councils and regional agencies often lack dedicated IT support or expensive document management systems but still face the same compliance requirements.
Tools designed for government workflows
Secure, browser-based processing that meets government security requirements
PDF Redaction
Permanently remove personal information, commercial-in-confidence details, and cabinet documents from FOI responses. Meets Privacy Act requirements.
- FOI request processing
- Personal information removal
- Public records publishing
Image Extractor
Bulk download infrastructure inspection photos, public event photos, and project documentation from asset management systems for public reporting.
- Infrastructure inspection photos
- Public works documentation
- Council meeting photo archives
Image Converter
Convert field inspection photos to standard formats for document management systems. Ensure all photos meet archival and web publishing requirements.
- Mobile field photo conversion
- Website publishing prep
- Archival format compliance
Typical FOI request processing workflow
See how ProviderTools helps you meet 30-day deadlines
Receive FOI Request
FOI request received via Right to Know, email, or mail. Clock starts ticking on your 30-day response deadline under the FOI Act 1982.
Gather Responsive Documents
Identify and collect all documents responsive to the request from your document management system, email archives, and file shares.
Review for Exemptions
Legal or FOI officer reviews documents for applicable exemptions (cabinet documents, commercial-in-confidence, personal information under Privacy Act).
Redact Personal Information
Use PDF Redaction to permanently remove names, addresses, email addresses, phone numbers, and other personal information protected under the Privacy Act 1988.
Prepare Response Package
Compile redacted documents, write decision letter explaining redactions, and prepare for release to requester within the 30-day statutory deadline.
Government Security Compliant
All processing happens in your browser. Documents never touch our servers, ensuring compliance with government data security policies and eliminating the risk of data breaches during document processing.
Aligned with DTA Digital Service Standard
ProviderTools meets Digital Transformation Agency accessibility requirements
WCAG 2.1 AA Compliant
All tools meet Web Content Accessibility Guidelines 2.1 Level AA, ensuring accessibility for users with disabilities.
Keyboard Accessible
Full keyboard navigation support, enabling users who cannot use a mouse to access all functionality.
Screen Reader Compatible
Tested with NVDA, JAWS, and VoiceOver screen readers to ensure government employees with vision impairments can use all tools.
Responsive Design
Works on all devices and screen sizes, from desktop workstations to tablets used in the field.
Ready to streamline your FOI processing?
Join government agencies using ProviderTools to meet deadlines and ensure Privacy Act compliance
No credit card required • Free tier includes 3 PDF redactions per month